Documentation
Submit Request
Try Free
Language:
En
English
Русский
Language:
En
English
Русский
Contents
Introduction
Terminology
Billing
Installation Guide
Requirements
Side by side installation with another
Installation Instructions
Registering
SELinux support
Update Instructions
Gradual roll-out
Imunify360 Stand-alone
IDS Integrations
CSF Integration
CXS Integration
WebShield
Captcha
Captcha page customization
Update Captcha localizations
Changing the default keys to Google reCAPTCHA keys
Configuring reCAPTCHA keys
How to specify the keys for the Imunify360 CAPTCHA
Steps to configure
Verification
CDN Support
SplashScreen for Chinese customers
How to block attacks from a particular country in WebShield
Backup Providers Integration
Overview
Command Line Usage
Synopsis
Actions
Using as Library
Restoring Infected Files
Operating With Backend
Operating With Backup
Operating With File in Backup
Creating Custom Backup Backend Plugin
Creating Module
Defining Classes
Implementing API Functions
Localization
Imunify360 Admin Interface
Support
Dashboard
Imunify Advisor
Multi-server Dashboard
Charts and heat maps
Incidents
Firewall
White List
Gray List
Black List
Global Black/White list IP management
Blocked Ports
Malware Scanner
Users
Files
Scan
History
Ignore List
Proactive Defense
Overview
User Interface
Reputation Management
KernelCare Integration
Settings
General
Malware
Backups
Disabled Rules
Features Management
Native Feature Management
WHM/cPanel
Attributions
Imunify360 User Interface
Files
History
Ignore List
Hosting Panels Firewall Rulesets Specific Settings
cPanel
ModSecurity Settings
Plesk
ModSecurity Configuration
DirectAdmin
Config File Description
Imunify360 Features
External Black/Whitelist Management
RapidScan
Low Resource Usage mode
Exim+Dovecot brute-force attack protection
Hooks
Overview
How to start using hooks
Available events and their parameters
CLI
Native
Log File
Structure and examples of a hook script
Notifications
Malware Database Scanner (MDS)
How to use Malware Database Scanner (MDS)
Command-line Interface (CLI)
3rdparty
Backup systems
Blacklist
Blocked ports
Blocked Port IP
Checkdb
Check-domains
Check modsec directives
Clean
Config
Doctor
Eula
Features
Feature-management
Fix modsec directives
Get
Graylist
Hooks
Import
Infected-domains
Login
Malware
Notifications config
Proactive
Register
Reload lists
Remote-proxy
Rstatus
Rules
Submit false-positive/false-negative
Unregister
Vendors
Version
Whitelist
Whitelisted crawlers
FAQ and Known Issues
Common Questions
1. End user IP is blocked and I do not know why
2. Could I disable IPtables (firewall) or OSSEC, when using Imunify360?
3. Does Imunify360 log events such as adding or removing an IP to/from the Gray List?
5. To start using Imunify360 we need to know which information is sent to your servers. Could you please give us some more information?
6. No valid Imunify360 License Found.
7. I have an error peewee.DatabaseError: database disk image is malformed. What should I do?
8. Why does my cPanel with LiteSpeed and OWASP ModSecurity rule set trigger 500 error on all web pages after installing Imunify360?
9. Disabling WAF rules for certain countries.
10. How to clone Imunify360 configuration on another system?
11. How to disable Support icon in the Imunify360 UI?
12. How to hide the Ignore List tab for end users in the Imunify360 UI?
13. How to delete malware scan results from Imunify360’s database?
14. Imunify360 WebShield ‘Could not allocate memory’ problem. How to fix?
15. How to check "ModSecurity scan" works?
16. How to check "automatically scan all modified files" works?
17. Malware file reasons
18. Can Imunify360 firewall block traffic by domain name?
19. What ports are used by WebShield?
20. How to check that CAPTCHA works?
21. How to edit watched and excluded patterns for Malware Scanner?
22. How to test rules based on ModSecurity tags?
23. "Imunify agent is not running" troubleshooting
24. "sshexchangeidentification: Connection closed by remote host" troubleshooting
25. Where can I find the files backup location?
26. Ipset max elements error "Hash is full, cannot add more elements"
Corner cases
IP whitelisting/port blocking precedence
Plesk related
How to get an Imunify activation key from the extended Plesk license
Imunify360 WHMCS Plugin
Uninstall
Documentation:
Edit this page
Documentation Documentation 
